FAQ

Last updated: September 2, 2026

Where do you ship?

We currently ship eligible orders to addresses in the United States.

Is shipping free?

Eligible U.S. orders receive free standard shipping. Any exception shown at checkout controls for that order.

How long does processing take?

Most orders are prepared within 1–2 business days after payment authorization.

How long does delivery take?

Estimated standard transit is 4–6 business days after the carrier receives the order. Delivery estimates are not guarantees and can be affected by carrier delays, weather, weekends, and holidays.

Can I return an item?

We review return and refund requests only for products that arrive damaged, defective, or materially different from the confirmed order. Contact us within 30 calendar days after delivery. We do not offer change-of-mind returns.

Is return shipping free?

Yes. Return shipping is free for an approved covered return, and no restocking fee is charged.

Can I cancel an order?

Contact us as soon as possible. We will try to help before fulfillment, but cancellation cannot be guaranteed once an order is processing or has been handed to a carrier.

Which payment methods can I use?

Checkout may offer Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, or other methods enabled for your order. The methods displayed at checkout control.